Responsible gaming and player protection on 7999bet App

National Institute of Mental Health

Dhaka-based team listens to concerns about stress, addiction, and sleep problems, and refers to local hospitals for urgent advice

This is for those who want to stop before losing control

Family listening support

Provides strategies for open conversations with family about budget, time, and mobile use to help create a small plan

Many families in Dhaka and Chittagong use this to reduce nighttime screen time

General Hospital Counseling Desk

Local counselors provide 1:1 support; in the first 10 minutes you understand the type of trouble

This is for those who want to handle themselves quietly

Community support group

In group chats, people talk about habits, worries, and limits; many join weekly

There is no judgment here, only real conversations

Online counseling helpdesk

Mobile sessions can be booked; fees can also be paid via bKash, Nagad, and Rocket

For those who don't have time to go to the office, this is convenient

Family and guardian support line

Parents learn how to set limits, including not sharing accounts, maintaining a budget, and keeping monitoring clear

This is especially useful for families of teens

Set time limit

Decide how long you stay in one session in advance; many use a short 30-minute break

Enable self-imposed

If under pressure, pause the account for a few days, then you can return on your own

View spending alerts

If spending increases, a notification arrives; users of bKash, Nagad, and Rocket see this beforehand

Do you lose track of time?

If one session lasts more than 1 hour, a break is needed; set an alarm on your phone

Does spending stay fixed in

If you write a budget, you can control cash, card, or mobile wallet.

Does mood get bad?

If anger rises after losses, stop; then the support line helps.

Are you playing

No need to hide from family; speak openly to ease pressure.

Is a break hard?

If yes, consider self-exclusion for 1 day, 7 days, or a longer break.